Managed IT & Software Development · Bay City, MI

IT that stays out of your way.
Software that fits how you work.

We do two things for Great Lakes Bay Region businesses: keep the systems you already depend on running quietly, and build the tools you cannot buy off the shelf.

  • Local to Bay City
  • Same-day support response
  • No multi-year lock-in
Serving Bay City · Midland · Saginaw

Two ways we help

Keep it running, or build something new

Most shops do one or the other. Doing both means the software we write is built by the same people who will have to support it at eight on a Monday morning.

Track 01

Managed IT

Your day-to-day technology, handled: helpdesk, networks, security, backups and the Microsoft 365 tenant nobody in the office wants to own. One flat monthly rate.

  • A number a real person answers
  • Patching and backups you never think about
  • Budget planning before things break
See managed IT services →
Track 02

Custom Software

When the spreadsheet stops scaling and the off-the-shelf product does not fit, we design and build the thing that does — then keep it maintained afterward.

  • Internal tools, portals and web apps
  • Integrations between systems that do not talk
  • Fixed-scope phases, not open-ended billing
See software services →

Track 01

Managed IT services

Covered under a flat monthly agreement, so a bad week for your network is not also a surprise invoice. Pick the whole stack or just the pieces you are missing.

Helpdesk & User Support

Unlimited support for your staff by phone, email or remote session. Printers, logins, the laptop that will not wake up — all of it.

Networks & Wi-Fi

Switching, firewalls, VLANs and wireless that reaches the whole shop floor — designed, installed and monitored instead of pieced together.

Cybersecurity & Backup

Endpoint protection, multi-factor authentication, phishing training and tested restores. The unglamorous work that decides how bad a bad day gets.

Microsoft 365 & Cloud

Email, Teams, SharePoint and license cleanup, plus migrations off aging on-premise servers when it actually saves you money.

Hardware & Procurement

Spec, source, image and deploy workstations, servers and phones — with a refresh schedule so machines get replaced on plan, not on failure.

IT Planning & vCIO

A quarterly sit-down covering what is aging out, what it will cost and what is worth doing next year. Technology decisions in plain business terms.

Not sure what you already have? Ask us for a network assessment — no charge, no obligation.

Track 02

Custom software & web development

Scoped in phases with a fixed price for each one. You see working software early and decide whether the next phase is worth it.

Business Applications

Quoting, scheduling, inventory and job tracking built around your actual process instead of forcing the process into someone else’s product.

Websites & Web Apps

Fast, accessible sites that load on a phone in a parking lot — and customer portals behind them when a brochure page is not enough.

Integrations & Automation

Get your accounting, CRM and shop-floor systems passing data to each other so nobody is retyping the same order into three screens.

Data & Reporting

Dashboards that answer the questions you actually ask on Monday, pulled from the systems you already run rather than a fresh pile of manual entry.

Legacy Modernization

That Access database or twenty-year-old VB tool the business still runs on — moved to something supportable, without losing the logic inside it.

Support & Iteration

Software is not finished when it ships. We stay on for hosting, fixes and the changes you only discover once people are using it.

Have something in mind? Tell us the problem — the first conversation is scoping, not sales.

How we work

Four steps, no mystery

The same path whether you are handing us your network or a blank page.

  1. 01

    Assess

    We walk your systems or your workflow and write down what is actually there — including the parts nobody documented.

  2. 02

    Propose

    You get a plain-language plan with a price next to each piece, and an honest note about what can wait.

  3. 03

    Build or onboard

    We do the work in phases with a checkpoint at the end of each, so nothing runs quietly over budget.

  4. 04

    Support

    Then we stay. Monitoring, updates and a standing quarterly review of what is next.

About us

A Bay City shop that answers the phone

BayTech MI is an independent technology company in Bay City, working with small and mid-sized businesses across the Great Lakes Bay Region — Bay City, Midland, Saginaw and the towns in between.

We are small on purpose. You get the same people every time, they know your setup without pulling up a ticket history, and they can be on site when remote is not enough.

  • One team for support and for software
  • Straight answers about what is worth spending on
  • Documentation you keep, even if you leave us
Start a conversation
Photo coming soon Drop a team or office photo at images/team.jpg

Who we work with

Built for the hard working businesses of the Tri-Cities

  • Manufacturing & machine shops
  • Contractors & trades
  • Medical & dental offices
  • Marinas & marine services
  • Accounting & legal
  • Nonprofits
  • Municipal & township offices
  • Retail & hospitality

Get in touch

Tell us what is not working

Phone

(989) 318-3669

Fastest way to reach us. Existing clients, use the support line in your agreement.

Email

baytechmi3@gmail.com

Send a couple of sentences about the problem and we will reply with next steps.

Where we are

Bay City, MI
On site across the Great Lakes Bay Region

Hours

Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
SaturdayEmergency only
SundayEmergency only

Send us a message

We reply within one business day. Prefer the phone? (989) 318-3669.

Let’s look at it together

A free assessment of your network, or a scoping call about the software you have in mind.